[Digg] The plans by Aer Lingus to cut costs across the board within the company have unsurprisingly resulted in widespread unrest. In a statement in early October the board said it had decided to proceed with a cost cutting plan “to deliver the substantial savings which are necessary to ensure the company’s long-term viability as an independent airline.” At the time the board did not publish details on the planned cost cuttings which shave €74 million off the operating costs of the airline.
“The board has agreed the need for this fundamental change in the cost base to ensure that the company remains competitive and is appropriately positioned to take advantage of future growth opportunities,” – Aer Lingus – 3 October 2008
The airline had proposed the outsourcing of about 1,500 jobs from its ground operations in Dublin, Cork and Shannon along with a raft of other savings including hiring crew from North America for transatlantic flights and closing international staff bases.
Unsurprisingly the unions (Impact & SIPTU) strongly opposed such draconian methods and accused Aer Lingus of participating in a race to the bottom. The plans to employ international cabin crew on cheaper contracts were compared to the Irish Ferries case of a number of years ago. SIPTU, which represents around 1,700 staff at the airline, stated that its members were furious at the proposals. The union said it will co-operate with a process involving the Labour Relations Commission aimed at producing alternatives. However, it is also to ballot for all-out industrial action.
“Nobody in the company will emerge unscathed from this exercise. Even those who keep their jobs will have to sign up to new contracts, ‘a merit and performance based culture’ and a pay freeze until the end of 2009. The company has also told us that it will continue to seek further savings so that surviving staff face the prospect of further reductions in pay and conditions, not to mention redundancy,” SIPTU – 6 October 2008
Aer Lingus said it would offer a voluntary severance or early retirement package, and those who do not take redundancy may transfer to a new service provider. Meanwhile the Unions don’t really seem to understand that nobody will sacked:
“SIPTU has agreed to contact the other social partners and the relevant Government Departments to find alternative measures to the mass sacking of over 1,300 SIPTU members” SIPTU.ie 6 November 2008
Subsequent talks between Aer Lingus and SIPTU broke down at the Labour Relations Commission during late October. Both sides were quick to apportion blame with SIPTU stating that “the company withdrew from the process because it claimed that it could not see any viable alternatives to its own outsourcing agenda.” Meanwhile Aer Lingus stated: “following four weeks of discussions, it is frankly disappointing that SIPTU has failed to engage in any meaningful way to produce alternative proposals to meet this imperative.”
SIPTU National Industrial Secretary Gerry McCormack strongly rejected claims by management that the Union had failed to engage in meaningful discussions at the Labour Relations Commission.
“We would also question how much they would save from outsourcing. Over the past decade our members have contributed massive cost savings. Productivity levels have increased 340 per cent, staff cost ratios to passengers have improved by 23 per cent and our members are up to 65 per cent more productive than some of the ground operations competitors to whom the company is considering outsourcing the work.” Gerry McCormak – 30 October 2008
Dermot Mannion stated in a webcast to staff on 7 November 2008 that the planned job cuts through out-sourcing, voluntary redundancy or early retirement were unstoppable. Mr Mannion stated that the financial position of the airline had deteriorated significantly over recent months and while fuel prices had improved, consumer demand had worsened significantly. Aer Lingus were facing operating losses for 2008 and had forecasted significant operating loses going forward.
An article in the Irish Independent, dated 13 February 2007, claimed that non-skilled Aer Lingus staff working at Dublin Airport are earning up to €110,000 a year according to a confidential internal company document. It also claimed that employees currently move up the pay scales too quickly to the point where there are now more supervisors than people to be supervised in certain areas of the operation. In some divisions of the company, an average Aer Lingus employee takes up to 20 days sick leave per year. If these figures are true, (SIPTU claim they are unconfirmed) it is not surprising that steps are being taken to outsource jobs.
“SIPTU wrote to Aer Lingus management on foot of this report seeking confirmation of the figure of €110,000” – SIPTU – 19 February 2007
In the last number of days, SIPTU have served Aer Lingus with strike notice which would result in the full withdrawal of labour from November 24th if the airline pressed ahead with the cost cutting plans. SIPTU members had voted by an “overwhelming majority” to take strike action if the company unilaterally attempts to introduce the planed job outsourcing.
The National Implementation Body (NIB) is set to hold talks this morning between management and unions at Aer Lingus in an effort to break the deadlock. Both sides accepted invitations to talks with the NIB which is the main troubleshooting body in Ireland. While the door is open to last minute negotiations, the damage that Aer Lingus is doing to both the tourism industry in Ireland and the trust among its customers cannot be quantified. Any strike by Aer Lingus will affect everything from companies offering car rental at Dublin Airport to hotels and everything else.
“We would be hopeful that common and commercial sense would prevail and the issues would be resolved prior to any strike taking place.” Gary Curtin – Atlas Car Hire Ireland
This author has a flight booked with Aer Lingus on December 17th to catch an onward long haul connection. Unfortunately my flight with Aer Lingus and subsequent onward connection are not part of the same ticket. Aer Lingus takes the position that they are only responsible for getting me to their destination which is reasonable, but they are unable to give me any other information at this time about what happens if the airline goes out on strike.
I have taken the insurance policy of booking a Ryaniar flight to Beavais where I’ll have to overnight in Paris and travel to Charles de Gaulle to catch my connection. To date Aer Lingus have told me:
“…at the moment our schedule is due to operate as normal and normal terms and conditions apply. If you wish to cancel a booking you will have to contact a member of our Web Helpdesk Team on 00353 (0)818 365 044. They are available from 08.00 – 20.00 daily. You will be entitled to claim back the taxes from the ticket only minus a refund fee of Eur20.00 from the taxes.” – Aer Lingus Help Desk – 11 November 2008
Obviously this is little or no help to me or the thousands of others who no face uncertainty over their holiday plans. I for one will not be booking with Aer Lingus again and I can only presume there will be plenty of other people out there thinking the same way.
|
Bookmark This:
|
|||||||||















